Customer Services

Baker Perkins is committed to maximizing customers’ return on investment on every machine we make. That is the focus of our Lifetime Support promise.

We ensure that the highest standards of service are available to customers as long as a machine remains in production, anywhere in the world. That support extends beyond the customary supply of replacement parts and availability of engineers to maintain equipment and deal with breakdowns.

When technology moves on, we offer upgrades that improve capability beyond the original specification. Rebuilds are available to return equipment to ‘as new’ levels of performance.

Process support enables customers to take advantage of changes in their market with new, innovative products. We provide operator training, and offer service contracts that extend to responsibility for a complete line.

Lifetime Support keeps equipment running as effectively and reliably as when it was new, extends service life and improves performance.

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Worldclass Innovation, Support and Services

Lifetime Support

For as long as a machine remains in production we will continue to offer parts, service, repairs, upgrades, rebuilds and training that improve performance, increase service life and reduce running costs.

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Process Expertise

Baker Perkins provides process support at every stage of a project. We assist with everything from development of initial product ideas to line commissioning and process optimization.

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Local Representatives

Baker Perkins' worldwide network of agents and distributors helps to provide full process support to stimulate new product development, and turn ideas into profitable end products.

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