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[UK] Project Co-ordinator

Job Title: Project Co-ordinator

Location: Peterborough

Position this role reports to: Service Manager, Customer Services

Job Purpose:

  • To provide Customer Services representation across the Baker Perkins product range of existing equipment, in terms of service projects (refurbishments, upgrades and general maintenance)

Qualifications:

  • Ideally, a time-served skilled mechanical engineer (HNC or equivalent); basic electrical knowledge would be beneficial

The Job (Main Duties):

  • To provide mechanical assistance and expertise to customers as the first point of contact, for the full range of Baker Perkins equipment
  • To provide hands-on field support where required
  • To carry out customer site visits in support of Customer Services business generation, warranty support and existing service projects as deemed necessary
  • To promote and help secure new business for Baker Perkins within the Customer Services sector by means of detailed quotation and in support of core business activities
  • To gather market information, providing a continuous feedback link on customers and competitors
  • To actively manage service projects in line with business process and system requirements, considering financial/technical risk and overall contract profitability
  • To ensure projects are delivered in a timely and satisfactory way to customers
  • To be aware of and follow all company Health & Safety policies and procedures

Candidate Profile (Experience, Skills and Knowledge):

  • Knowledge of existing product range(s) of equipment would be an advantage
  • Experience of working on customer sites and dealing with customers
  • Highly motivated and organised individual, able to work well independently and within a team
  • Excellent communication, influencing and interpersonal skills
  • Good problem-solving techniques using an analytical approach
  • Good PC skills (Word, Excel, MS Project)
  • Valid driving licence
  • Knowledge of Epicor business system would be an advantage

Travel Activity:

  • A small amount of travelling may be required   

Contact:

If you are interested in the above position, please apply in writing with CV and covering letter to the HR Department, Baker Perkins Ltd, Manor Drive, Paston Parkway, Peterborough, PE4 7AP (email [email protected]) no later than Friday 2 April 2021

Baker Perkins is an Equal Opportunities Employer