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Project Coordinator

JOB TITLE: Project Coordinator

REPORTING TO: Service Manager, Customer Services

LOCATION: Peterborough based, although a small amount of travelling may be required   

JOB PURPOSE:

  • To provide Customer Services representation across the Baker Perkins product range of existing equipment, in terms of service projects (refurbishments, upgrades and general maintenance).

THE JOB (Main Duties):

  • To provide mechanical assistance and expertise to customers as the first point of contact, for the full range of Baker Perkins equipment.
  • To provide hands-on field support where required.
  • To carry out customer site visits in support of Customer Services business generation, warranty support and existing service projects as deemed necessary.
  • To promote and help secure new business for Baker Perkins within the Customer Services sector by means of detailed quotation and in support of core business activities.
  • To gather market information, providing a continuous feedback link on customers and competitors.
  • To actively manage service projects in line with business process and system requirements, considering financial/technical risk and overall contract profitability.
  • To ensure projects are delivered in a timely and satisfactory way to customers.

CANDIDATE PROFILE:

  • Ideally, a time-served skilled mechanical engineer (HNC or equivalent); basic electrical knowledge would be beneficial.
  • Knowledge of existing product range(s) of equipment would be an advantage.
  • Experience of working on customer sites and dealing with customers.
  • Highly motivated and organised individual, able to work well independently and within a team.
  • Excellent communication, influencing and interpersonal skills.
  • Good problem-solving techniques using an analytical approach.
  • Good PC skills (Word, Excel, MS Project).
  • Valid driving licence.
  • Knowledge of Epicor business system would be an advantage.

CONTACT:

If you are interested in the above position, please apply in writing with your CV to:

HR Department,
Baker Perkins Limited,
Manor Drive,
Paston Parkway,
Peterborough
PE4 7AP

email: hr@bakerperkins.com

Baker Perkins is an Equal Opportunities Employer